QBR Mastery:
Deliver Customer Results and Win Renewals

A six-week program for Account Managers ready to deliver exceptional QBRs that secure renewals, build loyalty, and uncover growth opportunities.

Included in your AMplify membership

Immediate tools to transform your next QBR.

Templates and bonus materials to make implementation easy.

Join AMPLIFY

Not Just Better QBRs - Better Outcomes

What You’ll Get From QBR Mastery:

01

Proven Frameworks:

Step-by-step processes that deliver value in every QBR.

02

Client-Centric Strategies:

Learn how to align QBRs with what your clients care about most.

03

Practical and Immediate ROI:

Skills and tools you can use right away to win renewals and grow accounts.

04

Live Expertise:

Join live sessions starting January 14 for real-time coaching and guidance.

Make QBRs Worth Your Client’s Time

By completing QBR Mastery, you’ll:

Run QBRs that build trust and deepen relationships.

Secure renewals without stressful last-minute negotiations.

Proactively uncover risks and find growth opportunities.

Earn recognition as a strategic partner who drives results.

BECOME a member

Make Every QBR Count

This six-week online program covers everything you need to make your QBRs productive, and career-changing:

01

The Strategic Value of QBRs

Why QBRs are your greatest asset for retention and growth.
Shifting your mindset: From routine to strategic.

02

Why Most QBRs Fail (And How to Fix Them)

Spot the common mistakes that make QBRs ineffective.
Rethink your preparation, structure, and follow-up.

03

The Perfect QBR Structure

A proven step-by-step framework to deliver engaging, high-impact QBRs.
Prepare with your champion and co-present with your client for maximum impact.

04

Building Trust and Driving Engagement

Ask better questions, deliver insights, and track value effectively.
Create QBRs that attract senior executives and foster loyalty.

05

Connections That Increase Renewals and Growth

Master follow-up to drive action and momentum.
Proactively identify risks and uncover growth opportunities.

Real Results from Account Managers Like You

Helped Me Tackle Tough Client Conversations with Confidence

AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."

Kristy Devantier

Director, Account Management, WorkerBee.TV

Provides the Support and Tools Every People Leader Needs

AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."

Joanna Hagelberger

Vice President, Customer Success, Rhoads Online Institute

I Secured Two Early Renewals Thanks to AMplify

AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."

Rachel Senor

Vice President, Account Strategy, OHO Interactive

Your Investment in Success

Every missed QBR is a missed opportunity. Don’t wait until your next renewal is at risk or your client ghosts another meeting.

Dates:

Live program starts January 14, 2025.

Can’t make it live?

Enroll to access all recordings and materials.

Format:

Six expert-led modules + templates, tools, and real-world examples.

Access:

Exclusive to AMplify members.

Price:

$998/year (includes full AMplify membership).

Meet your Instructor:

Alex Raymond

Founder of AMplify and former CEO of Kapta, is a leading expert in Account Management and client engagement. Having worked with hundreds of companies and thousands of Account Managers, Alex delivers practical strategies to build stronger relationships, uncover growth opportunities, and achieve measurable results.

His no-nonsense approach aligns perfectly with the QBR Playbook’s focus on forward-thinking conversations and driving meaningful outcomes for clients.

the podcast

Master the Art of Account Management

Tune in weekly for expert interviews, actionable strategies, and tips to sharpen your skills and drive client growth.

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QBR Mastery: Deliver Customer Results and Win Renewals

QBR Mastery:
Deliver Customer Results and Win Renewals