QBR Mastery:
Deliver Customer Results and Win Renewals

An online on-demand course for Account Managers ready to deliver exceptional QBRs that secure renewals, build loyalty, and uncover growth opportunities.
Included in your AMplify membership
Immediate tools to transform your next QBR.
Templates and bonus materials to make implementation easy.
Master Your QBRs
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Make QBRs Worth Your Client’s Time
By completing QBR Mastery, you’ll:
Run QBRs that build trust and deepen relationships.
Secure renewals without stressful last-minute negotiations.
Proactively uncover risks and find growth opportunities.
Earn recognition as a strategic partner who drives results.
ACCESS THE COURSE TODAY
Make Every QBR Count
This six-week online program covers everything you need to make your QBRs productive, and career-changing:
01
The Strategic Value of QBRs
The Strategic Value of QBRs

Why QBRs are your greatest asset for retention and growth.
Shifting your mindset: From routine to strategic.

02
Why Most QBRs Fail (And How to Fix Them)
Why Most QBRs Fail (And How to Fix Them)

Spot the common mistakes that make QBRs ineffective.
Rethink your preparation, structure, and follow-up.

03
The Perfect QBR Structure
The Perfect QBR Structure

A proven step-by-step framework to deliver engaging, high-impact QBRs.
Prepare with your champion and co-present with your client for maximum impact.

04
Building Trust and Driving Engagement
Building Trust and Driving Engagement

Ask better questions, deliver insights, and track value effectively.
Create QBRs that attract senior executives and foster loyalty.

05
Connections That Increase Renewals and Growth
Connections That Increase Renewals and Growth

Master follow-up to drive action and momentum.
Proactively identify risks and uncover growth opportunities.

Real Results from Account Managers Like You
“The support and insights every Account Manager needs”
AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
Patricia Saunders
VP of Customer Success, FusionAuth
“Helped Me Tackle Tough Client Conversations with Confidence”
AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Kristy Devantier
Director, Account Management, WorkerBee.TV
Provides the Support and Tools Every People Leader Needs
AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
Vice President, Customer Success, Rhoads Online Institute
“I Secured Two Early Renewals Thanks to AMplify”
AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive
JOIN AMPLIFY TODAY
Your Investment in Success
Every missed QBR is a missed opportunity. Choose from the options below and start mastering your QBRs today.
Program only
$249
On-demand
Includes
QBR Mastery Program
Templates
Tools
Lifetime access
Certificate of completion once finished
Community
Members-only AMplify forum
Access to our full library of recorded courses
Access to all online live courses
Access to all virtual events
Template Library
Who is it for?
For account managers who want to deliver exceptional QBRs that secure renewals, build loyalty, and uncover growth opportunities.
Buy Now
AMplify Membership
$998 /year
$899/year if paid upfront
Community
Members-only AMplify forum
Access to our full library of recorded courses
Access to all online live courses
Access to all virtual events
Template Library
Who is it for?
For account managers who need tools, resources, and ongoing learning to stay competitive.
join today
Alex Raymond
Meet your Instructor:
Alex Raymond
Founder of AMplify and former CEO of Kapta, is a leading expert in Account Management and client engagement. Having worked with hundreds of companies and thousands of Account Managers, Alex delivers practical strategies to build stronger relationships, uncover growth opportunities, and achieve measurable results.

His no-nonsense approach aligns perfectly with the QBR Playbook’s focus on forward-thinking conversations and driving meaningful outcomes for clients.
Let´s connect on
Take QBRs to the Next Level
Win renewals, deepen trust, and drive growth with every QBR.
sign up for QBR Mastery Today
Your clients, your company, and your career will thank you.
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