The Private Community for Enterprise Post-Sale Leaders
You lead complex, high-value customer relationships. You deserve the operating standards, peer network, and development that every other revenue function already has.
78+
78+ people already joined Amplify
The Curse of the Unsung Hero
Post-Sale is the most under-trained function in go-to-market. Sales got a methodology. Marketing got a playbook. You deserve the same.
You run the revenue engine. Nobody gave you a manual.
You're responsible for 70–80% of company revenue. You run QBRs with C-suite buyers. You work multi-stakeholder renewals. You build expansion strategies across complex organizations.
And you're doing it without a playbook.
And you're doing it without a playbook.
"AMplify re-energized my approach to Account Management. Its tools helped me plan strategically and confidently handle challenging situations."
Kristy Devantier
Managing Director, TaleWind Digital
AMplify isn't training. It's a peer group.
You don't need more content. You don't need another certification. You don't need videos to watch at 2x speed and forget by Friday.
The game is won or lost in how you think about your accounts. In whether you see yourself as a support team or a growth engine.
The game is won or lost in how you think about your accounts. In whether you see yourself as a support team or a growth engine.
"Throughout my 15 years in Account Management I've found many different resources. AMplify has the most robust systems and gives you the ability to act on these things instantly."
Daniel Sapien
Account Management and Customer Success Leader
is this for you
AMplify is a great investment if
You operate in enterprise. Multi-threaded accounts. Long sales cycles. Executive stakeholders. This is not a community for digital, scaled, or tech-touch Customer Success. If your work lives in a dashboard and a sequence, this isn't for you.
Post-Sale As growth
You believe Post-Sale is a growth function. You lead accounts, protect revenue, and create expansion. You expect to be recognized as the operator you are.
You invest in your craft
You don't wait for your company to develop you. You hold yourself to a standard most of your peers don't.
Reciprocal Growth
You give as much as you take. You share what's working, answer the hard questions, and show up for other leaders. That's how a real network compounds.
The AMplify Community
What You Get
The systems, the programs, the people.
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Expert-Led Programs
Structured cohort programs throughout the year, plus on-demand success track fundamental programs. You'll get a certificate of completion upon completion.
Core track
QBR Mastery, Account Planning Bootcamp, Negotiation Renewals and Upsells like a Boss
Leadership track
A10X Performance, NRR Growth Mastermind, and Building the Growth Department.
Built for enterprise operators. Designed to implement, not just consume.
Live sessions, every month
Expert workshops that go deeper than theory. Quarterly group coaching where you bring your real challenges and work through them with peers. Member showcases where Post-Sale leaders present actual strategies from actual accounts.
No case studies from 2019. No hypotheticals. The kind of learning that changes what you do on Monday morning.
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The full toolkit, from day one.
You shouldn't have to build your Account Management system from scratch. AMplify members get immediate access to 50+ tools and templates built from The Growth Department methodology and refined by practitioners who run their accounts with them every week.
Account plan frameworks. Risk registers. Renewal playbooks. QBR prep systems. Negotiation scripts. Everything you need to operate at a higher level, without starting from zero.
Nothing locked. Nothing drip-fed. And updated continuously as the role evolves and AI reshapes how Post-Sale teams work.
The people matter as much as the programs
Circle is where AMplify members connect between sessions. A curated, private group of enterprise Post-Sale leaders who share what works, pressure-test each other's thinking, and show up when the job gets hard.
Not crowded. Not generic. People who carry the same weight you do, working on the same problems, every day.
Programs
Programs
Six flagship programs. Each one is a structured, multi-session cohort you can run with your team the week after. All past programs recorded and available in full.
Account Planning bootcamp
Account planning is one of the most underutilized tools in Post-Sale. This program gives you a simple, agile framework to build plans that improve customer relationships, lower churn, and surface both risk and opportunity inside your accounts.
QBR Mastery
Everyone agrees QBRs aren't working. Not for you, not for your customers. This program is a complete reframe on what a quarterly business review should look like: how to structure them, how to make them valuable for executive stakeholders, and how to turn them into the most powerful relationship tool you have.
Negotiating Renewals & Upsells Like a Boss
Master the art of negotiations, secure renewals, and uncover high-value upsell opportunities.
A10x Account expansion
A mindset and strategy program for identifying massive growth opportunities inside your accounts. A four-part framework for rethinking your approach to working with customers, with real data and real examples of what 10X growth looks like in practice.
Nrr Growth
Net revenue retention is the number that defines your function's impact. This program breaks down the mechanism of NRR, why it matters to your leadership team, and how to make retention and expansion predictable instead of heroic. Based on the framework Brent Adamson, co-author of The Challenger Sale, called "an invaluable guide to driving predictable customer expansion."
Building the Growth Department
The flagship program. Three sessions: Clarity, Commitment and Cadence. This is how you stop operating as glorified customer support and start running the growth engine your company needs. Based on The Growth Department by Alex Raymond, which Josh Abdulla, Chief Customer Officer at Asana, called "the clearest articulation I've seen of what it actually takes to make revenue predictable."
The Community
If you run Post-Sale, you already know there's nowhere to go to connect with peers who are on this journey with you. You might turn to LinkedIn, but that's a mess of vendor pitches and people looking for jobs. There are Slack groups out there, but they're tactical and practitioner-focused. Nothing for leaders.
You want to be talking to VPs and Directors who get it. Leaders trying to sharpen the craft, get better at their jobs, push the Account Management function forward. People who've earned a seat at the table and want to spend time with peers who've done the same.
You're not alone. AMplify was built for exactly this.
You want to be talking to VPs and Directors who get it. Leaders trying to sharpen the craft, get better at their jobs, push the Account Management function forward. People who've earned a seat at the table and want to spend time with peers who've done the same.
You're not alone. AMplify was built for exactly this.
"AMplify is so much more than just Alex. It's a thriving community of Account Managers and leaders who share best practices, tools, and strategies."
Michael Robichaud
Global Key Account Manager, Premier Tech
Numbers to Watch
AMplify members have delivered 100% ARR renewal rates, 180% of revenue targets, and 8%+ revenue growth over plan. Not because they learned a new skill. Because they changed how they think about the work.
Of revenue at most B2B companies comes from existing customers
73%
Target GRR
95%
Best-in-class NRR
120%
Forecast accuracy
+/- 3%
results
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I'm now revamping my annual strategic planning process to deliver even greater results."
— Rachel Senor, VP, Account Strategy, OHO Interactive
The System Behind It All
Alex Raymond and The Growth Department
Alex Raymond is the founder of AMplify and a globally recognized authority on Account Management strategy and results, having worked with thousands of Account Managers across hundreds of B2B companies.
At AMplify, he helps B2B companies install the operating systems behind predictable retention and expansion.
The Growth Department is his first book. It makes the case for treating Account Management and Customer Success as the strategic engine that compounds revenue from existing customers, not as service functions waiting for the renewal date.
"The Post-Sale model most companies run was built for a different era. This book is the upgrade."
- David Karp, SVP, Customer Success, Billtrust
- David Karp, SVP, Customer Success, Billtrust
"This is the book I needed when I was trying to figure out why some accounts thrived and others slipped away. Systems beat heroics, every time."
- Amanda Edington, VP Account Management, Payscale
- Amanda Edington, VP Account Management, Payscale
"Call it Customer Success and you'll be funded like support. Call it the Growth Department and you might actually get the investment it deserves."
- Rav Dhaliwal, Investor, Crane Venture Partners
- Rav Dhaliwal, Investor, Crane Venture Partners
teams
Enrolling a Team?
Get your team on a shared language and a shared standard. Tell us about your team and we'll follow up.
Results
AMplify members hit their numbers, grow their accounts, and build careers that compound.
“Community matters, and sharing creates mindshare that drives success in account management. Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Join us
AMplify Leadership Community
$1,499/year
Six flagship programs. 20+ hours of recorded content.And everything we create next.50+ templates. 14+ AI tools. Monthly workshops. Quarterly coaching. Member showcases. Private community on Circle. A copy of The Growth Department
Six flagship programs. 20+ hours of recorded content.And everything we create next.50+ templates. 14+ AI tools. Monthly workshops. Quarterly coaching. Member showcases. Private community on Circle. A copy of The Growth Department
