About AMplify

AMplify is the Post-Sale operating standard for B2B companies. It helps Account Management and Customer Success leaders turn existing-customer revenue into a predictable growth engine through the Growth Department Method, a leadership community, corporate installation programs, and the book The Growth Department by founder Alex Raymond.

Who is Alex Raymond?

Alex Raymond is the founder of AMplify, the author of The Growth Department, and the host of the Account Management Secrets podcast. Before founding AMplify he spent a decade as CEO of Kapta, a Key Account Management software company he took through Techstars in Boulder, followed by roughly ten years of fieldwork with B2B Post-Sale teams. He holds an MBA from INSEAD and a BSFS from Georgetown.

Work with AMplify

CAPABILITY

For individual leaders.

Live programs on QBRs, account planning, renewals, and more: each one teaches you how top-performing Account Managers hit their goals, quarter after quarter.

Join the community any time, or start with this quarter's live program. Either way, your year includes everything we run.

Explore the Community

CAPABILITY + SYSTEM

For your company.

A structured way of approaching Account Management for your entire team, with clarity on roles and everyone aiming at the right goal.

One operating discipline: the same account plans, the same QBRs, and the same view of every account.

"Even our top performers walked away with fresh insights"

"We've brought our entire team through multiple trainings in the AMplify community, and the impact has been outstanding. Even our top performers walked away with fresh insights, especially from the sessions on account planning and QBRs."
Leigh Anne Lankford
President, TrainingPros
“Helped Me Tackle Tough Client Conversations with Confidence”

"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client's restructuring, gaining insights that deepened our partnership."
Kristy Devantier
Managing Director, TaleWind Digital
"I Secured Two Early Renewals Thanks to AMplify"

"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I'm now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive

Start Here

Everything in this section is free, and it's the fastest way to understand how AMplify thinks about the profession.

The Growth Department is Alex Raymond's book on the craft: why Post-Sale is the growth engine of a B2B company, and the mindset and working systems of the people who are great at it. The Account Management Secrets podcast, gives you hours with the best practitioners in the field.

This quarter's program

Each quarter, we run one live program that goes deep on one part of the job. Right now it's QBR Mastery: the complete system for running high-engagement Growth Reviews, so you know exactly where you stand, while you still have time to act. Three live sessions, with a full year of the community included.

Start with the free audiobook.

The Growth Department audiobook is free, and it lays out everything AMplify believes about Account Management. Give it an hour, and you'll know whether AMplify is the right career step for you.

Subscribe to our Newsletter.

Practical ideas and insights on the craft of Account Management, published every Tuesday.