Why Your QBRs Are Causing You to Miss Your Renewal Forecast

A free live session with Alex Raymond
Jul 15 at 1pm MT & Jul 23 at 11am MT
"The impact has been outstanding. Even our top performers walked away with fresh insights"
Leigh Anne Lankford
President, TrainingPros
“Helped Me Tackle Tough Client Conversations with Confidence”

Kristy Devantier
Managing Director, TaleWind Digital
"I Secured Two Early Renewals Thanks to AMplify"

Rachel Senor
VP Strategic Accounts & Client Engagement, OHO Interactive

The Forecast Risk Hiding in Your QBRs

You probably think your QBRs are fine. Neutral at worst, helping at best. You haven't spent much time worrying about them.

Most leaders put QBRs in the "I'll focus on this when I have time" bucket.

But the way your team is running QBRs is putting your renewal forecast at risk.

Your customers are sending signals in those meetings. Your team isn't trained to hear them. So the signals never reach you.

A bad QBR is worse than no QBR. It tells you the account is fine right up until the day you get the churn notice.

And if you don't have great information, you can't build a reliable forecast. If you can't build a reliable forecast, your executive team starts to wonder whether you're in command of your accounts and your team.

You've fixed a dozen other things this year. The QBR needs your attention.

In this 30-minute webinar, you will learn:

1. Why junior attendance is the earliest churn signal you have
2. The two attendance numbers that predict renewal and expansion
3. How one Customer Success leader didn't lose a single customer who went through his QBRs
4. What it takes to trust your team's QBRs

Who it's for

This free webinar is for Account Management and Customer Success leaders and their teams who want to turn QBRs into a clearer signal of customer health, renewal likelihood, and expansion potential.

Register today

Join us for this free session to learn what it takes to trust your team's QBRs.

Speaker

Alex Raymond
Founder at AMplify
Results

AMplify members hit their numbers, grow their accounts, and build careers that compound.

“Community matters, and sharing creates mindshare that drives success in account management. Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Strategic Partner, Curious Thought Leader
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
COO, Velocity Logics
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Kristy Devantier
Director, Account Management, WorkerBee.TV
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager, Premier Tech
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Robert Sproule VP
Account Management at SafetyChain Software
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager at Premier Tech
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
Patricia Saunders
VP of Customer Success, FusionAuth
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
Kristy Devantier
Managing Director, TaleWind Digital
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
Account Management Leader
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Robert Sproule VP
Account Management at SafetyChain Software
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager at Premier Tech
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
Patricia Saunders
VP of Customer Success, FusionAuth
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
Kristy Devantier
Managing Director, TaleWind Digital
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
Account Management Leader
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive
About

About AMplify

AMplify is the Post-Sale operating standard and leadership community for Account Management and Customer Success leaders who are ready to run their function like a business.

We give teams the frameworks, programs, and peer relationships to retain customers, expand revenue, and prove the commercial value of Post-Sale work in language executives already understand.

Through AMplify, leaders spend less time reacting to account issues and more time building the systems, skills, and customer relationships that drive predictable renewals and expansion.

If you are a Post-Sale leader who has been doing this work the hard way, AMplify exists for you.